Cookie Policy

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how the service is used. We also use similar technologies such as localStorage and pixels for related purposes.

2. Who operates this site

Flipping Innovations operates The Pretty Problem. This Cookie Policy explains how we and our service providers use cookies and related technologies on the Service.

3. Types of cookies we use

• Essential cookies — required for the Service to function, including authentication, security, and session management. The Service cannot operate properly without these.
• Preference cookies — remember settings you choose, such as language, display preferences, or workout progress stored locally on your device.
• Analytics cookies — help us understand how visitors interact with the Service so we can improve performance and content. These are optional and used only with consent where required.
• Payment/session cookies — used by our payment processor, Paddle, to manage checkout sessions, fraud prevention, and related transaction support.

4. Why we use cookies

• Keep you signed in and secure your account.
• Store progress, streaks, points, and journal entries locally on your device.
• Measure traffic and usage patterns to improve the Service.
• Process payments and prevent fraud through our Merchant of Record.
• Remember your preferences across sessions.

5. Third-party cookies

Some cookies are set by trusted third parties that provide services on our behalf, including:

• Paddle — for payment processing, subscription management, and checkout session support.
• Analytics providers — to help us understand site usage and improve the experience.

These third parties are responsible for their own cookies and data practices. We encourage you to review their privacy policies.

6. How long cookies last

Cookies may be session cookies (deleted when you close your browser) or persistent cookies (remain on your device for a set period or until you delete them). LocalStorage data used for progress tracking remains on your device until you clear it.

7. Managing your cookie preferences

You can control cookies through your browser settings. Most browsers allow you to block, delete, or be alerted about cookies. You can also clear localStorage from your browser. Please note that disabling essential cookies may prevent parts of the Service from working correctly.

8. Changes to this policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes means you accept the revised policy.

9. Contact

If you have questions about this Cookie Policy, contact Flipping Innovations through the support channel listed on our website.